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Help Desk
BUCKHEAD GA 30625
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90663124

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Robert Half Technology

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Help Desk
Robert Half Technology is now hiring for a Help Desk role with a client in the Buckhead (Atlanta), GA area.
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If interested, please apply and email your resume to _alex.bohn@rht.com_.
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**JOB SUMMARY AND KEY RESPONSIBILITIES:**
We are currently seeking a dynamic, problem solving Help Desk Analyst. This will be a fantastic opportunity for someone looking for their next challenge in the IT/Helpdesk world, who has a passion for food and loves working in collaborative dynamic environments. We're a small team, so we need to wear many hats. If you're someone who enjoys working within teams, likes a challenge, and loves optimizing processes and solving problems, then we want to talk to you.
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*In this role, you will:*
* Help identify, document, and resolve various technical issues pertaining to network and desktop support.
* Provide help desk support and resolve problems to the end user's satisfaction
* Monitor and respond quickly and effectively to requests received through the IT ticket system
* Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
* Modify configurations, utilities, software default settings, etc. for the local workstation
* Install, test and configure new workstations, peripheral equipment and software
**Technology doesn't change the world. People do.**
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
**Leader among IT staffing agencies**
The intersection of technology and people -- it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
*Req ID:* 00900-9501292712
*Functional Role:* Help Desk/Tech Support II
*Country:* USA
*State:* GA
*City:* Buckhead
*Postal Code:* 30326
*Compensation:* $17.00 to $21.00 per hour
*Requirements:*
**QUALIFICATIONS AND SKILLS:**
* Bachelor's degree in Computer Science, telecommunications or a related field
* 1-2 years of related experience with an emphasis on troubleshooting and resolving issues
* Experience using an automated ticketing system
* Experienced with Windows and Mac OS
* Experience with hardware deployment
* Excellent communication skills - written and verbal as well as strong listening skills
* Strong organizational skills and attention to detail
* Ability to establish priorities and work independently
* Technical certifications such as a+, network + and MOS preferred
* Proven ability to manage multiple priorities in a fast moving and entrepreneurial environment
* Ability to work flexible hours and weekends when needed
* Ability to lift up to 40 pounds

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